Privacy Policy

1. Introduction

DataGrid Softwares LLP ("we", "us", or "our") operates the SignalScreen platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your name, email address, company name, and team details.
• Interview Data: We collect candidate responses, chat transcripts, screen recordings, and AI-generated evaluations produced during interview sessions.
• Usage Data: We automatically collect information about how you interact with the platform, including pages visited, features used, and session duration.
• Device Information: We collect browser type, operating system, IP address, and device identifiers for security and analytics purposes.

3. How We Use Your Information

• To provide, operate, and maintain the SignalScreen platform
• To conduct AI-powered technical interviews and generate evaluation reports
• To communicate with you about your account, updates, and support requests
• To improve and personalize your experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., cloud hosting, AI model providers, analytics).
• Your Organization: Interview data and evaluation reports are shared with the team members within your organization who have access.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Interview data, including recordings and transcripts, is retained according to your organization's settings. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

8. Cookies

We use essential cookies to maintain your session and authenticate your account. We may also use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: